We only accept e-mail money transfers, either through Interac E-transfer or any other online-banking means.

We do not issue refunds or exchanges for most products with the exception of disposable vape pens and dabbing rigs. If you believe that you have a defective product please contact us within 48 hours of receiving the product.

Your data is processed through an SSL secure connection, however, we advise you to always be cautious when you exchange your information online.

• Make sure the url in the address bar looks exactly like this “https://medicinalexpress.com
• We do not store credit card numbers or other vital personal information. And we take extreme measures to protect your privacy.

1- We will confirm your payment is received.

2- An agent will start processing the order within 10 minutes, during the designated operation hours.

3- An agent will then ship the order via CanadaPost, tracking number included.

4- Receive and enjoy your cannabis products.

You will receive an email invoice, You will also receive an email notification for each stage the order may take until it is delivered to you.